Frequently Asked Questions
Everything you need to know about your Chaotic Fashion orders.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygiene reasons.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you have a size guide?
Yes, every product page features a detailed size chart. Since we curate various designers, we recommend checking the specific measurements for each garment to ensure the perfect fit.
Are your materials sustainably sourced?
At Chaotic Fashion, we prioritize ethical manufacturing. 60% of our current collection is made from organic or recycled fabrics, and we are working toward 100% sustainability by 2026.